ABOUT QUEERCIRCLE

QUEERCIRCLE is an LGBTQ+ -led charity working at the intersection of arts, health, and social action. Founded in 2016 in response to the loss of queer spaces across London, the organisation formalised as a charity in 2021 and opened its first physical space in the Design District in 2022. Since then, QUEERCIRCLE has evolved into a growing ecology of artists, health practitioners, researchers, organisers, and community groups committed to systemic change.

Through cultural programmes, community-led research, and cross-sector partnerships, QUEERCIRCLE challenges the barriers that restrict LGBTQ+ participation in arts and culture while addressing wider inequities in health, education, and civic life. Our work centres lived experience, collective governance, cultural democracy, and solidarity-based economic practices to build ethical, sustainable infrastructure for queer communities.

WHY JOIN QUEERCIRCLE

This role offers the opportunity to shape the digital future of a pioneering queer cultural organisation. You will play a central role in building an accessible cultural knowledge space, strengthening community connections, and supporting sustainable growth rooted in shared values.

QUEERCIRCLE is an equal opportunities employer. We strongly encourage applications from Black, POC, disabled, working class, trans and non-binary people, and others historically excluded from the cultural sector.

PURPOSE OF THE ROLE

QUEERCIRCLE is establishing a unified, audience-led communications system designed to build sustainable funding streams, attract meaningful institutional partnerships, andposition the organisation as a sector leader in queer culture, health, and solidarity economies.

The role will lead and develop QUEERCIRCLE’s digital communications and website strategy — transforming our platforms from informational channels into active spaces for community connection, knowledge-building, and participation.

The role will also be key to the launch and delivery of our new equitable fundraising initiative, Queer Matter.

Strategic Digital Leadership

• Develop and deliver an integrated digital communications strategy aligned with QUEERCIRCLE’s mission, values, and long-term sustainability.
  

• Provide strategic leadership on audience development, digital engagement, and organisational visibility.
  

• Establish success metrics and evaluation frameworks to measure reach, engagement, participation, and impact.

• Advise senior leadership on emerging digital practices, accessibility standards, and cultural trends.

Website & Digital Platform Development

• Lead the strategic evolution of the QUEERCIRCLE website from a signposting platform into an active, community-centred digital space.
  

• Oversee development of a digital library and knowledge hub under QUEERCIRCLE’s Community Knowledge pillar, supporting access to queer cultural resources, artist insights, and community learning.
  

• Shape user journeys that support deeper engagement, accessibility, and participation.
  

• Ensure best practices in accessibility, SEO, content architecture, and performance optimisation.
  

• Manage relationships with external developers and digital partners where required.

Communications & Cultural Voice

• Shape and steward QUEERCIRCLE’s voice across all communications, ensuring clarity, accessibility, and alignment with our values.

• Oversee content planning across digital platforms, email, press, and print.

• Lead storytelling that communicates artistic practice, social impact, and community knowledge.

• Ensure communications remain anti-racist, trans-inclusive, and community-centred.

Audience Growth & Engagement

• Develop strategies to expand and deepen engagement with diverse audiences locally, nationally, and internationally.
  

• Use data insights and digital tools to understand audience behaviour and strengthen participation.

• Foster meaningful online engagement through dialogue, artist-led content, and community contributions.

Queer Matter & Ethical Commerce Communications

• Support the digital presence and storytelling for Queer Matter as an extension of QUEERCIRCLE’s mission.
  

• Develop communications that centre artists, ethical production, and community benefit.

• Support online journeys that enable discovery and purchasing while maintaining mission integrity.

• Collaborate on seasonal launches and artist collaborations.

Fundraising & Supporter Engagement

• Work with the development team to strengthen digital pathways for donations and supporter engagement.

• Develop storytelling and impact communications that demonstrate the value of supporting QUEERCIRCLE’s work.
  

• Support digital stewardship and long-term relationship-building with supporters.

Press & Cultural Profile

• Build relationships with arts, culture, and LGBTQ+ media to raise QUEERCIRCLE’s profile.

• Identify opportunities for thought leadership and cultural influence.

• Support strategic partnerships that extend reach and align with organisational values.

Collaboration & Capacity Building

• Work across teams to ensure alignment between programming, community engagement, and digital output.

• Support staff, artists, and collaborators in contributing to digital storytelling and knowledge sharing.

• Develop systems and workflows that support sustainable communications practices.

PERSON SPECIFICATION

Essential

• Significant experience in senior digital communications or cultural communications leadership roles.
  

• Demonstrated success developing digital strategies that deepen engagement, participation and income generation.
  

• Experience overseeing website development, content architecture, and user experience.
  

• Experience with e-commerce platforms or mission-led retail initiatives.
  

• Exceptional editorial judgement and storytelling skills.
  

• Commitment to LGBTQ+ equity, intersectionality, and community-led cultural practice.
  
  

Desirable

• Experience developing digital archives, knowledge platforms, or cultural resources.
  

• Experience working in arts, culture, social justice, or community-led organisations.

• Knowledge of CRM systems and audience segmentation.
  
• Lived experience within LGBTQ+ communities and/or other marginalised groups.

DIVERSITY & INCLUSION

We value different perspectives and experiences and welcome diversity in all its forms. We particularly encourage applications from the global majority, LGBTQIA+, working class people and/or people with disabilities.

ACCESS 

QUEERCIRCLE will make every reasonable adjustment to the office or to working arrangements to accommodate the needs of people with different abilities. You can discuss any access needs you may have at any stage of the application process on recuritment@queercircle.org 

APPLICATIONS

• Please send us a CV and a cover letter of no longer than 2 A4 pages (or audio/video submission if preferred no longer than 3 minutes) to recruitment@queercircle.org with the subject line ‘Digital and Communications Lead’ by 12 April 2026
•  Fill out our Equality & Diversity Monitoring Form: https://form.typeform.com/to/KWD00ReP

Interviews will be help between 21 - 24 April 2026

If you would like to apply in a different format that meets your access requirements better, please contact: recruitment@queercircle.org

FEEDBACK

We know applications take time and energy and we have tried to make the process as simple as we can. You will be notified by email if you’re unsuccessful at the application stage. We are a small team and won’t be able to provide feedback on your application. If you attend an interview, you will receive feedback.